PRIVACY POLICY

Last Updated: 14 August 2026

GOYAD Travel respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, or requesting our services.

This Privacy Policy explains what information we may collect, how we may use it, and how you can contact us regarding your personal information.

1. About GOYAD Travel

GOYAD Travel is a Hyderabad-based travel business providing domestic and international tours, study abroad and visa assistance, corporate and travel cab services, and flight, hotel and train reservations.

For privacy-related questions, you can contact us at:

GOYAD Travel
Banjara Hills, Hyderabad, Telangana, India
Email: contact@goyadtravel.com
Phone: +91 79972 26661 / +91 79972 26662

2. Information We May Collect

When you contact us or request our services, we may collect information such as:

  • Full name
  • Phone number
  • WhatsApp number
  • Email address
  • Travel destination
  • Travel dates
  • Number of travellers
  • Preferred travel services
  • Passport or travel-document information where required for a requested service
  • Visa-related information where required
  • Educational information where relevant to study-abroad services
  • Booking and transaction information
  • Information you voluntarily provide through enquiry forms, email, WhatsApp or other communication channels

We only seek information that is reasonably relevant to providing or arranging the requested service.

3. How We Use Your Information

We may use your information to:

  • Respond to enquiries
  • Provide quotations and travel options
  • Arrange tours and travel services
  • Process flight, hotel and train reservations
  • Provide cab and transportation services
  • Provide study abroad and visa assistance
  • Communicate with you about your enquiry or booking
  • Coordinate with relevant service providers where necessary
  • Process payments and issue invoices or receipts
  • Handle cancellations, amendments and refunds
  • Provide customer support
  • Meet applicable legal, accounting and regulatory requirements
  • Improve our website and services

4. Sharing Information With Service Providers

To provide the service you request, we may need to share relevant information with third parties such as:

  • Airlines
  • Hotels
  • Tour operators
  • Cab and transportation providers
  • Visa application centres or relevant service providers
  • Educational institutions or authorised partners
  • Booking platforms and suppliers
  • Payment service providers
  • Government or regulatory authorities where required by law

We aim to share only information reasonably necessary for the relevant purpose.

5. WhatsApp and Other Communication

If you contact GOYAD Travel through WhatsApp, telephone, email or social-media platforms, the relevant platform’s own privacy policies may also apply.

Information shared with us through these channels may be used to respond to your enquiry and provide the requested service.

6. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve website functionality, understand website usage and improve the user experience.

Some third-party services used on our website may also use cookies or similar technologies according to their own policies.

You may be able to control cookies through your browser settings.

7. Payment Information

Where payments are made through third-party payment gateways or service providers, payment information may be processed directly by those providers according to their applicable terms and privacy policies.

GOYAD Travel does not intend to store complete payment-card information unless specifically required and lawfully permitted.

8. Data Security

We take reasonable measures to protect personal information against unauthorised access, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

9. Your Choices and Rights

Depending on the applicable law and circumstances, you may have rights relating to your personal information, including rights concerning access, correction, withdrawal of consent or grievance redressal.

You may contact us using the details provided below for privacy-related requests.

10. Retention of Information

We may retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, comply with legal obligations and protect our legitimate business interests.

When information is no longer reasonably required, we may delete or securely dispose of it subject to applicable legal requirements.

11. Children’s Information

Our website is not intended to knowingly collect personal information from children independently.

Where services involve students or minors, information may be provided by or with the involvement of a parent, guardian or other legally authorised person where appropriate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

The updated version will be published on this page with the revised date.

13. Contact Us

For questions, requests or concerns regarding this Privacy Policy, contact:

GOYAD Travel
Banjara Hills, Hyderabad, Telangana, India
Email: contact@goyadtravel.com
Phone: +91 79972 26661 / +91 79972 26662